The privacy policy of the practice for psychotherapy, couples therapy & coaching in Luxembourg.
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data that can be used to identify you personally. You can find detailed information on this in our privacy policy listed below this text.
data collection on our website
Who is responsible for collecting data on this website?
The data processing by the website operator, these contact details can be found in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected when you communicate it to us. This may, for example, be data that you enter in the contact form.
Other data is automatically recorded by our IT systems when you visit the website. This mainly relates to technical data (e.g. Internet browser, operating system or time of page access). When you join our website, the data is recorded automatically.
What do we use your data for?
We collect some of the data so that we can ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time. You also have the right to request the correction, blocking or deletion of this data at any time. You can contact us at any time about this and other questions on the subject of data protection. You also have the right to lodge a complaint with the responsible supervisory authority.
Furthermore, you have the right to request that the processing of your personal data be restricted under certain circumstances. You can find more details in the privacy policy under “Right to restriction of processing”.
analysis tools and third-party tools
When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and analysis programs. The analysis of your surfing behavior is anonymous; surfing behavior cannot therefore be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information about this in the following data protection declaration. We will inform you about the options for objecting to this analysis in this data protection declaration.
2. General information and mandatory information
Data protection
The operators of these websites take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, some personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains exactly what data is collected and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. via email) may have security gaps. Complete protection of data against access by third parties is unfortunately not possible.
Note on the responsible body
The responsible body for data processing on this website is:
Psychotherapy, Coaching and Couples Therapy Luxembourg
Prof. Dr. Harriet Salbach
6, rue Léandre Lacroix
L-1913 Limpertsberg
Luxembourg
E-Mail: info@salbach-ppc.lu
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (name, e-mail address, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your consent. Consent you have already given can be revoked at any time. All you need to do is send an informal email. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
If the data processing is carried out on the basis of Art. 6 Para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time; this also applies to profiling based on these provisions. The respective legal basis can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (objection in accordance with Art. 21 Para. 1 GDPR).
If your personal data is processed for direct marketing purposes, you have the right to object at any time; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purposes of direct marketing (objection in accordance with Art. 21 Para. 2 GDPR).
right to lodge a complaint with the competent supervisory authority
If there are violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
right to data portability
You have the right to have the data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request that the data be transferred directly to another responsible party, this will only be done if this is technically possible.
SSL or TLS encryption
For security reasons and to protect the transmission, this site uses SSL or TLS encryption for confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.
Information, blocking, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time about this and other questions on the subject of personal data.
right to restriction of processing
You have the right to restrict the processing of your personal data. You can contact us at any time to request this. The right to restrict processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the check, you have the right to request that the processing of your personal data be restricted.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.
- If you have lodged an objection in accordance with Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you can request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, these may – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
objection to advertising emails
The use of contact data published in the context of the imprint obligation to send unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example through spam emails.
3. Data collection on our website
cookies
Some of the websites use so-called cookies. Cookies do not harm your computer and do not contain any viruses. They enable us to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies,” which are automatically deleted at the end of your visit. Other cookies, however, remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. The functionality of this website may be restricted if cookies are deactivated.
Cookies that are required to provide certain functions you require (e.g. shopping cart function) or to carry out the electronic communication process are stored on the basis of Art. 6 Paragraph 1 Letter f of GDPR. The website operator has a legitimate interest in storing cookies to ensure technically error-free and optimized provision of its services. If other cookies (e.g. cookies to analyze your surfing behavior) are stored, these will be dealt with separately in this data protection declaration.
server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- IP address
- referrer URL
- browser type and browser version
- operating system used
- hostname of the accessing computer
- time of the server request
This data will not be merged with other data sources.
This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has an interest in the technically error-free presentation and optimization of his website - for this purpose, the server log files must be collected.
contact form
If you send us inquiries using the contact form, your details from the inquiry form and the contact details you provided there will be stored for the purpose of processing the inquiry and in the event of follow-up questions. However, we will not pass on this data without your consent.
The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR), which you can revoke at any time. An informal notification by email is sufficient. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected by this.
Inquiry by email, telephone or fax
If you contact us by email, telephone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass this data on to third parties without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 (1) (a) GDPR) and/or on our legitimate interests (Art. 6 (1) (f) GDPR), as we naturally have a legitimate interest in the effective processing of the requests addressed to us.
The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular statutory retention periods - remain unaffected by this.
4. Analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of the use of the website by you. The information generated by the cookie about your use of this website is normally transferred to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to improve both its website and its advertising.
IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
browser plugin
You can prevent cookies from being saved by selecting the appropriate settings on your browser software; however, please note that if you do this, you may not be able to use all the functions of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website:
For more information on how Google Analytics handles user data, please see the privacy policy of
Google: https://support.google.com/analytics/answer/6004245?hl=de
order processing
We have concluded a data processing agreement with Google and fully implement the strict requirements of the National Commission for Data Protection when using Google Analytics.
Demographic characteristics in Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This enables reports to be created that contain information about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third parties. It cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics, as described in the "Objection to data collection" section.
storage period
Data stored by Google at the user and event level that is linked to cookies, user IDs (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. You can find details at the following link:
WordPress Stats
This website uses the WordPress tool Stats to statistically evaluate visitor access. The provider is Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA.
WordPress Stats uses cookies that are stored on your computer and that allow an analysis of the use of the website. The information generated by the cookies about the use of our website is stored on servers in the USA. Your IP address is anonymized after processing and before storage.
“WordPress Stats” cookies remain on your device until you delete them yourself.
The storage of “WordPress Stats” cookies and the use of this analysis tool are based on Art. 6 Paragraph 1 Letter f of GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior so that its website and advertising can be optimized.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases. You can allow the acceptance of cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of our website may be restricted.
You can object to the collection and use of your data in the future by setting an opt-out cookie in your browser by clicking on this link:
If you delete the cookies on your computer, you must set the opt-out cookie again.
5. Plugins and tools
Google Web Fonts
This site uses so-called web fonts for the uniform display of fonts; these are provided by Google. When you call up a page, your browser loads the required web fonts into your browser cache so that texts and fonts are displayed correctly.
For this purpose, the browser you use must establish a connection to Google's servers. This tells Google that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
For more information about Google Web Fonts, see
https://developers.google.com/fonts/faq?hl=de and in the privacy policy of
Google: https://policies.google.com/privacy?hl=de
Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and saved there. However, the provider of this site has no influence on the data transfer.
We use Google Maps in the interest of an attractive presentation of our online offerings and in the interest of making the locations we specify on the website easy to find. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
For more information on how user data is handled, please see the privacy policy of
Google: https://policies.google.com/privacy?hl=de
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
reCAPTCHA is designed to check whether the data entered on our websites (e.g. in a contact form) is carried out by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
The data processing is carried out on the basis of Art. 6 Paragraph 1 Letter f of GDPR. The website operator has a legitimate interest in adequately protecting its web offerings from abusive automated spying and from SPAM.
For more information about Google reCAPTCHA and Google’s privacy policy, please see the following links:
https://policies.google.com/privacy?hl=de and https://www.google.com/recaptcha/about/
